Doug and Sandy, a Rockport couple who've been Airbnb-ing their condo since 2021, have been crowned the most hospitable hosts in Texas in Airbnb's nationwide report in 2023.
They received the award thanks to their 100 percent five-star ratings for top-tier cleanliness, check-in policies, and excellent communication skills at their Reel Paradise 507 condo. The couple has over 400 raving reviews between all three of their Rockport listings.
"Host hospitality can take many forms – a spotless listing, a quick response to a guest need, a seamless and straightforward check-in process that makes kicking off a vacation easy, and going above and beyond to prioritize health and safety," the report says. "Superb Hosts have always been what sets staying in an Airbnb apart from other travel experiences and it starts with the hospitality they provide their guests."
In their day-to-day lives outside of being Superhosts, Sandy is a special education teacher in Corpus Christi, while Doug is retired. The couple previously lent their condo to their friends and acquaintances prior to making the decision to list it on Airbnb.
"After a year of that and [those friends] telling us how wonderful it was we decided we could make more money and support our retirement by doing Airbnb," the couple said in a release.
Their breathtaking waterfront condo is an appealing getaway from Dallas' busy city living. The charming one-bedroom, two-bathroom home can accommodate up to four guests for a relaxing vacation with stunning panoramic views of Little Bay.
Watch dolphins from the deck. Photo courtesy of Airbnb
The listing says the condo is "perfect for outdoor enthusiasts," who can dock their own boat at one of the eight private boat docks offered on the property at no extra charge. Other outdoor recommendations include dolphin watching and fishing from the wraparound back porch, or kayaking to Rockport Beach.
With a typical price of $240 a night and being booked out until late August, it's safe to say this cozy condo is in high demand with Texans yearning for a beach trip.
Doug and Sandy said in the report that they don't just treat the money they make from their Airbnb as passive income, but as ways to improve experiences for their guests.
“We work hard to ensure we offer an experience that makes our guests want to return," they said. "We are constantly maintaining and upgrading. We don’t want our guests to arrive and feel they need to go to the store to get supplies that may be missing or forgotten at home (phone chargers, spices, cooking equipment, charcoal and grill supplies, plenty of towels, beach chairs and toys, plenty of coffee and tea selections).”
True Texas hospitality is not lost on Doug and Sandy. The couple added that they always try and meet their guests in person during their stay, as they only live 10 minutes from their Airbnb properties.