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Boil water notice expanded throughout north Fort Worth and 9 cities

Boil water notice expanded throughout north Fort Worth and 9 cities

water glasses, glass of water, restaurant table
You'll want to boil this first. PhotosPublicDomain.com

UPDATE 2-21-2021: The boil advisory for West Fort Worth has been lifted as of 11:30 am Sunday, February 21, the city announced. In a Facebook post, Fort Worth Water says, "This notice applies only to City of Fort Worth customers. Customers in Aledo, Westover Hills and White Settlement must get with their water provider. Each of these cities will have to get individual clearance from TCEQ to lift the boil water requirement."


UPDATE 2-19-2021: The north Fort Worth water boil advisory has ended; West Fort Worth must continue to boil. More details here.


UPDATE 2-18-2021: West Fort Worth residents must boil their water prior to consumption beginning February 18. This impacts customers from Montgomery Street westward. The three cities in this area that buy drinking water from Fort Worth – Aledo, White Settlement and Westover Hills – have also been notified. For best boiling practices, see below.

The following Dallas-Fort Worth communities are under boil water advisories as of Thursday, February 18: Arlington, north Fort Worth, west Fort Worth, Haslet, Keller, Lake Worth, Northlake, Roanoke, Saginaw, Southlake, Trophy Club, Westlake, Benbrook, Denton, Boyd, University Park, Lewisville, Mesquite, Princeton, Pelican Bay, Providence Village, Richland Hills, Kemp, Kennedale, Everman, Springtown, and parts of Johnson, Fannin, and Hood counties.


UPDATE 2-17-2021: Fort Worth officials tell WFAA the earliest they'll know if they can lift the boil advisory is "late some time tomorrow," Thursday, February 18. The city has begun distributing free bottles of water at the following locations:

  • Fire Station 9, 2575 Polaris Drive, Fort Worth, 76137
  • Fire Station 31, 4209 Longstraw Drive, Fort Worth, 76137
  • Fire Station 37, 4721 Ray White Road, Keller, 76248
  • Fire Station 38, 13280 Park Vista Blvd., Fort Worth, 76248
  • Trinity Springs Middle School (Keller ISD), 3350 Keller Hicks Road, Fort Worth, TX 76244


Residents in the northern third of Fort Worth and nine surrounding cities should plan to boil their water prior to consumption through at least Wednesday, February 17.

A boil water notice issued by the City of Fort Worth on Monday, February 15 was expanded early Tuesday morning to include a total of 212,000 Fort Worth residents. Nine cites that buy drinking water from Fort Worth were also notified. Read each city's alert here:

The general area affected is bounded on the west by the City of River Oaks, Lake Worth, and Eagle Mountain Lake. The southern boundary is almost to Northside Drive. The eastern boundary is the city limits. See the map here.

"Because the rolling power outages impacted the city’s ability to treat and move water to customers, the Texas Commission on Environmental Quality requires the City of Fort Worth, PWS ID 2200012, to notify water customers in the northern third of the city to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc)," says a news release issued by the city. "Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions."

Water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption. The water should be brought to a vigorous rolling boil and then boiled for two minutes to ensure destruction of all harmful bacteria and other microbes, they say.

Customers should expect to be on a boil water notice through at least late Wednesday and will be notified when the water is deemed safe again. 

"The water utility saw numerous power outages at treatment pumping facilities across its system because of the rolling blackouts," the release says. "It is also experiencing challenges in other parts of the city because most plants and several pump stations have been impacted at some point by power outages. In addition, the subfreezing temperatures are impacting equipment."

On Monday night, power was restored to the Eagle Mountain Water Plant and the raw water pump station, the city says.

"Crews are working around the clock to defrost equipment to get the plant back in service as soon as possible," they say. Questions should be directed to the water customer service at 817-392-4477 or MyWaterAccount@FortWorthTexas.gov.

Separately, the Benbrook Water Authority announced a boil water notice for parts of Benbrook beginning February 16. The general area affected is bounded by Loop 820 to the north, Bryant & US377 to the east, and city limits west and south. See map here. Call 817-249-1250 or email info@benbrookwater.com with questions.